Winter Season Opening Planned for 20 December: What Should Be Included in Booking Conditions
The planned opening date of the season does not guarantee the operation of all slopes. When booking in advance, the scope of services, cancellation, and refund policy are important.
According to Imedi's report of 9 October 2026, the opening of the mountain resorts' winter season is planned for 20 December. The report also mentions new infrastructure and ongoing works in Gudauri. This is a planned date: weather, the condition of specific slopes, and completion of works must be checked separately.
What information should the consumer receive before payment?
Article 5 of the Law on Protection of Consumer Rights requires clear information about the essential characteristics of the service and its price. The booking should differentiate between accommodation, transfer, cable car tickets, and other services. General resort advertising alone does not mean that the hotel specifically promised the opening of all slopes.
It is useful to have written confirmation of what will happen if the cable car stops, access roads are restricted, or the provider cancels the booking. The condition should specify refunds, alternatives, and possible commissions. Natural phenomena and the provider's failure to deliver promised services may require different legal assessments.
Do all online bookings have a 14-day cancellation right?
Article 14 of the Law provides an exception for accommodation and leisure-related services for a specified date or period. Therefore, promising the same right to an unjustified refusal for all hotel or ski bookings is incorrect. This exception does not negate the assessment of service defects or non-performance.
When can compensation be claimed?
Article 18 requires services to be in conformity with the contract and, in case of defects, establishes additional deadlines and possible remedies, with relevant exceptions. The outcome depends on the promise, service time, and possibility of performance. For disputes, keep the booking, the conditions at that moment, payment receipt, and correspondence. The conclusion is limited: a season announcement cannot replace detailed booking obligations.
Related clarification: Mountain Road Restrictions and Travel Planning.
Verification Date
Legislation verified as of 10 October 2026.
Sources and Legislation
NoticeThis publication is for general information and is not individual legal advice.